7800 Boulevard Décarie
Directions Montréal, QC H4P 2H4

  • Sales: 1 (888) 856-0285
  • Service: 514-735-5501
  • Parts: 877-675-9211
Info

Careers


Careers

Silver Star Mercedes Benz sets the benchmark for customer care in a very prestigious environment. We place a great deal of value on dynamic, experienced individuals who can make a positive contribution to a finely tuned team. If you are looking for an exciting opportunity where you can make a difference, email us your CV.



We look forward to hearing from you

Job Openings

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Technical Advisor

Summary of the position
Respecting the values ​​and the mission of the company, and reporting to the Service Manager, the service advisor must offer a courteous customer service; clearly identify the client's needs and answer questions about products, services and invoicing, in order to achieve the profitability objectives set by Silver Star.

Roles and responsabilities
The roles and responsibilities of the service advisor are the following: 
  • Identify the customer's need for maintenance and repair of the vehicle  
  • Promote Mercedes products to the customers
  • Introduce to customers the benefits of recommended products 
  • Offer maintenance recommended by the manufacturer
  • Assess the cost of maintenance or repairs to do on the vehicle 
  • Write a work order detailing the costs of maintenance or repair and make sure the client signed it 
  • Communicate the work order to the technician and answer his questions
  • Read the documentation about new products, in order to ensure that customers receive accurate and up-to-date information 
  • Conduct various administrative follow-ups (telephone and e-mail) 
  • Perform other duties related or requested by the Service Manager 
Required skills
The competencies required to perform the roles and responsibilities of the service advisor are the following:
  • Have a Diploma of Vocational Studies (DVS) in a relevant field
  • Minimum of 2 years' experience in a similar position 
  • Mechanical knowledge will be considered an important asset 
  • Mercedes experience will be considered an important asset 
  • Diplomacy and respect
  • Knowledge of Microsoft suite and ADP/CDK  software
  • Bilingualism (Speaking and Writing) 
  • Autonomous
  • Customer oriented in its actions and decisions 
  • Team player 
  • Sense of responsibility 
  • Ability to manage stress 
What are we offering? 
  • A stimulating and rewarding work environment 
  • Competitive salary 
  • A range of benefits 
  • Continuous training 

Apply for Position

1. Sales Manager

We are looking for candidates that are willing to learn and to be a part of our sales management team.

Click here for more information on our sales manager position


Apply for Position

Sales Coordinator




We are looking for candidates that are willing to learn and to be a part of our Sales Admin Team. We offer enriching employment prospects and a great team spirit in welcoming environment.

Click here for more information on our Sales Coordinator position!



Apply for Position

2. New Car Sales Associate

Silver Star Mercedes- Benz sets the benchmark for customer care in a very prestigious environment. We place a great deal of value on dynamic, experienced individuals who can make a positive contribution to a finely tuned team.If you are interested in a challenging, rewarding career where team spirit is encouraged as is the personal growth and qualifications of the people who are Mercedes-Benz, we want to hear from you!

Click here for more information on our sales associate position

 


Apply for Position

Contact

Mercedes-Benzof Silver Star Montreal

7800 Boulevard Décarie
Directions Montréal, QC H4P 2H4

  • Sales: 1 (888) 856-0285
  • Service: 1 (877) 675-9212
  • Parts: 1 (877) 675-9211

Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday Closed
  • Sunday Closed